Your IT Department. Fully Managed.

We manage your entire IT function so you can focus on running your business. Proactive support for small and medium businesses across Berkshire, Oxford, Basingstoke & London.

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Business Hours: Mon–Fri 09:00 AM – 05:30 PM | Flexible support hours available on request

Who We Are

Your Dedicated IT Partner for Business Growth

Ace Tech Support acts as your fully outsourced IT department — giving small and medium businesses access to enterprise-grade expertise without the enterprise price tag. We handle everything from day-to-day helpdesk support to infrastructure, cybersecurity, and cloud management.

Years Experience

0 +

Enterprise IT Experience

Supporting international organisations across multi-site

Empowering Businesses Through Smarter IT

From setting up your office network to managing your Microsoft 365 environment and protecting you from cyber threats — we're the one team that handles it all.

Trusted by growing businesses across Berkshire, Oxford, Basingstoke & London

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Book a Free Consultation and Discover How We Can Support Your Business

100%

Dedicated Support

18+

Years Experience

5–100+

Users Supported

Regions Covered

Built on Trust, Measured by Performance

Dedicated to 100%

Client Satisfaction

Your Complete IT Department — Managed & Monitored

We provide small and medium businesses with fully managed IT services that remove the complexity and cost of maintaining an in-house IT team. From reactive helpdesk support to proactive infrastructure management.

18+

Years of Experience

Across UK and international organisations, multi-site environments and SMBs

Building Future-Ready Systems with Expert IT Services

Managed IT Support

Your IT helpdesk, fully managed

Day-to-day remote and on-site IT support for your team. We act as your in-house IT department — resolving issues quickly, keeping systems running, and proactively managing your entire IT environment.

IT Setup & Infrastructure

Built right from the ground up

Office network design and setup, server configuration, cabling, Wi-Fi, and end-user computing — we deploy and maintain infrastructure that is reliable, scalable, and built for your business needs.

Microsoft 365 Services

Microsoft 365, fully under control

Full deployment, migration, administration, and ongoing management of your Microsoft 365 environment — including Exchange, SharePoint, Teams, Discord, OneDrive, and user licence management.

Cybersecurity & Backup

Protect what matters most

Enterprise-grade cybersecurity measures tailored for SMBs — including endpoint protection, threat monitoring, email security, automated backup, and disaster recovery planning aligned to ISO 27001 best practices.

IT Consultancy & Strategy

IT strategy that fits your goals

We provide strategic IT planning, technology roadmaps, IT policy development, ITSM implementation, and vendor management — helping you make confident, cost-effective decisions about your technology.

Software Procurement

The right kit at the right price

We source and procure hardware, software, IT policy development, ITSM implementation and Microsoft licences on your behalf — ensuring you get the right products at competitive prices, with full setup and deployment included.

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Free Consultations

Schedule Your Free IT Consultation Today

Let's discuss how Ace Tech Support can become your outsourced IT department. Our expert will provide clear, actionable insights — at no cost and no obligation.

Business Hours Support

09:00 AM – 05:30 PM Mon–Fri (Flexible hours available on request)

Email Us

hello@domain.tld

Why Choose Us

Enterprise IT Expertise — Made Accessible for SMBs

We bring 18+ years of Head of IT Operations and Service Delivery experience to businesses that need a reliable technology partner — without the cost of a full in-house IT team.

Proactive IT Management

We monitor, maintain, and improve your systems continuously — fixing issues before they affect your business.

Microsoft 365 & Azure Specialists

Certified expertise in Microsoft 365 administration and Azure environments — keeping your cloud infrastructure optimised.

4.9

Client Ratings

Our operations follow ISO 27001-aligned practices — your data security is built into everything we do.

Dedicated Account Management

You'll always have a named contact who understands your business — no call centres, no ticket queues.

Our Expertise

The Skills Behind Every Client Success

Rooted in enterprise IT operations, we bring the same depth of knowledge used by large organisations — delivered with the personal touch that small businesses deserve.

Microsoft 365 & Azure Administration 95%

IT Infrastructure & Networking 96%

Cybersecurity & ISO 27001 Alignment 85%

ITSM & Service Delivery 90%

18+

Years of Experience

Testimonial

What Our Clients Say

Based on 10 reviews

"Ace Tech Support transformed how we manage IT. We no longer worry about downtime or security — they handle everything so we can focus on our clients."

"Having Ace Tech Support as our outsourced IT team has saved us time and money. Their knowledge of Microsoft 365 and cybersecurity is exactly what we needed."

"Fast, reliable, and genuinely helpful. From setting up our office network to managing our licences — they've been outstanding from day one."

Common Questions

Everything You Need to Know About Our IT Support

From getting started to understanding our service model — here are answers to the questions we hear most from businesses like yours.

What IT services does Ace Tech Support provide?

We provide fully managed IT support, Microsoft 365 administration, cybersecurity and backup, IT setup and infrastructure, IT consultancy, and hardware and software procurement — everything a growing business needs from a single, trusted IT partner.

What size of business do you work with?

We specialise in supporting small and medium businesses with 5 to 100+ users — particularly companies without an in-house IT team who need a reliable, expert partner to manage their technology.

Which areas do you cover?

We primarily serve businesses in Berkshire, Oxford, Basingstoke, and London. Remote support is available nationally, and on-site visits can be arranged across our core regions.

What are your support hours?

Our standard business hours are 09:00 AM – 05:30 PM, Monday to Friday. Flexible support arrangements are available depending on your requirements — just let us know what your business needs.

How do you keep our data and systems secure?

Security is at the core of everything we do. Our operations are ISO 27001 aligned, and we implement layered cybersecurity measures including endpoint protection, backup solutions, and threat monitoring to keep your business safe.

How do I get started with Ace Tech Support?

Simply book a free consultation through our website or send us an email. We’ll assess your current IT environment, understand your requirements, and provide a clear, no-obligation proposal tailored to your business.

Ready to Hand Over Your IT?

Book a free consultation today and let us show you how Ace Tech Support can become your dedicated IT department.